Required skills
analytical skills to:
conduct enterprise resource planning and management
investigate a critical incident and provide recommendations and remedies
communication skills to:
resolve conflict
negotiate prices and support with vendors
literacy skills to:
prepare reports to senior management
present and articulate complex information and ideas clearly to an appropriate audience
read and interpret an organisation's reports, policies and procedures in order to establish and review business continuity management framework
initiative, enterprise and problem-solving skills to:
act as a positive role model
assess vulnerabilities in organisational processes and infrastructure set-up
evaluate competitive technologies
solve problems individually and in teams in response to changing environments
translate a range of ideas into appropriate action
planning and organisational skills to:
establish and monitor the organisation's continuous improvement and planning processes
undertake the necessary background research for the development and monitoring of strategic management plans
technology skills to:
compare and recommend new technology solutions to improve organisational outcomes
evaluate complex information technology issues within the organisation's environment.
Required knowledge
business continuity issues for the organisation
organisation’s industry and current functionality, including existing data and information systems
organisation's internal and external dependencies and interdependencies
organisational policies and procedures, including risk-management strategy
past and current internal, external and industry disruptions
relevant legislation and regulations that impact on business continuity, such as OHS, environment, duty of care, contract, company, freedom of information, industrial relations, privacy and confidentiality, due diligence and records management.